Print Management Solution

Printers and MFDs are now a fundamental component of the business IT infrastructure. This requires they be managed like any other IT asset. Even as highly shared resources the internal management cost for each printing device is estimated to be between $800 and $1300 per year**, and this is on top of the cost of the device, the cost of consumables, the cost of parts and repairs, the cost of paper and power which are rarely properly tracked.
With continued business dependence on printing and the internal operations to manage it, the need for a reliable, comprehensive, cost-effective print management solution which is easy to use as part of the IT service has become more important than ever.

Challenges in Print Management:

Managing the print service life cycle, …. plan and design your print strategy, procure printers and MFDs, commission them to users and support them everyday is a huge challenge to IT. It can involve several internal departments, often with conflicting requirements all to be reconciled.
There is the immediate need to maximise print service availability often involving multiple suppliers and technologies. Beyond this retaining focus on proactive resolution of user problems with active user communication is a primary requirement for good management practice. In addition the distractions created by constant fire-fighting causes unnecessary stress to IT staff and users alike, greatly reducing their productivity.
This is why many enterprises large and small are seeking to buy a managed print service with a solid, reliable, proven Print Management System at its core designed to remove the complexity of print management from their organisation.

The Ubiquitech Insight II Open Print Management System

Insight II is a family of print service management products designed specifically to address this requirement. Each module has been designed to have minimal network impact, be easily remotely managed, be IT friendly providing highly secure communications and deliver manufacturer independent print service management.
Ubiquitech Insight II Open Print Management System will meet the requirements of the most exacting customer IT department whilst enabling service providers to deliver agile and effective print services. It provides a feature rich solution delivering significant tangible customer benefits.

Full cost control and visibility

• Track and manage all costs associated with printing
• Track trends and changes in requirements
• Track by user and device as needed
• Assets and lease costs
• Individual consumable cost and usage
• Service alerts
• Moves and changes

Apply at any time in the Lifecycle

• No need to wait for a complete technology re-fresh
• Support effective and efficient service transition
• Sweat existing assets optimising investments and cost control

Standard service configuration

• Rapid and simple service set up of new customers
• Customisable as requirements evolve

 
Flexible and scalable

• A complete family of product options to meet all service requirements
• Enterprise solution for onsite sophisticated services
• Data Collection Appliance or Windows or Linux Service Agent for small or highly distributed businesses – can be integrated with Ubiquitech Easy or VDMS Enterprise Server
• Remote service management of multiple clients via the Advanced Portal Server
• Hosted service options reducing administration and set-up costs

Brand independent - Vendor neutral

• Select the right most cost effective print platforms without compromising service delivery
• Manage or monitor the existing estate as it is
• Transition pace flexibility to meet customer process timelines and priorities
• Adapt easily to change without having to replace the print service IT infrastructure and processes

Automation

• Print focused intelligent automation
• Improved service responsiveness and reduced management resources
• Reduced consumables supply chain cost by as much as 90%
• Reduced service incidents and cost by up to 70%
• Keep users informed automatically

Integration

• Integrate IT services into business processes to increase business efficiency
• Leverage existing investments in IT infrastructure internally or at customers
• Help desk systems reducing calls and duplication
• Asset management or configuration management systems improving change control
• Supply chain and stock control systems reducing cost and inventories
• Engineer scheduling systems eliminating re-keying
• Invoice or billing systems with accurate data reducing administration cost and improving cash flow

Automated Communication

• Keep users, administrators and the supply chains informed with pro-active content rich messaging
• Reduced calls and improved productivity
• Improved customer satisfaction

Optimisation

• Design automation and graphical floor plan layout for visual asset control
• Optimise asset mix and utilisation improving return on assets
• Active cost management tracking to target areas for improvement
• Target equipment to retire or re-deploy to deliver best value
• User behaviour tracking and control through integration with pull and rules based printing systems